Posts Tagged ‘value’

Apr 10 2012 The False Economy of Stingy Service
False economy of stingy service

Following the GFC, times have been tough and some businesses have been forced to tighten their belts and pass the cost of increasing overheads onto their customers. I get this. I really do. What I don’t get is the stingy nature of some business practices that defy economic rationale. They may save a penny (sometimes,

Posted in Customer Service, Marketing by 2 comments
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