People love all things gruesome. You?ll see them rubber-necking past road crashes (sometimes causing another while their eyes are glued to the carnage instead of the road); lapping up stories of celebrity train-wrecks (think Michael Jackson or Charlie Sheen); and shows filled with murder, abuse and crime are often rating cash-cows. Is it any wonder
You may think customer service is a complex issue and that keeping your customers happy is even more difficult, after all, everyone wants something different and surely you can?t please all the people all the time? Or can you?
If you’re not familiar with the furor caused by Melbourne clothing retailer GASP this week, you must have been on another planet. Not only was customer Keara O’Neill?ill-treated by “retail superstar” Chris (who appears to have a history for behaving inappropriately), the response from management was equally poor. While GASP management are claiming the bad
No matter what you do for a living, chances are at some stage you’ll be required to produce a piece of writing – whether it be a report for your boss, a letter to a client, or a simple email to a colleague. Sure, these may not be feature articles for National Geographic or The
This week I look at even more commonly confused words in tale of desperation and bloodshed. COUNCILLOR vs COUNSELLOR Councillor ? a member of council: With Barry?s unexpected departure, there was suddenly a vacancy open for a new shire councillor.