Tag Archives: business

How to Write a Press Release – 6 Rookie Mistakes to Avoid

Writing your own press release can be a great, cost-effective way to generate publicity and new leads for your business. Having your business name appear in newspapers or on radio and TV – either locally or nationally – helps build … Continue reading

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6 Easy Ways to Identify Your Target Market and Their Needs

Have you ever noticed how specialists get the rock-star wages, while the jack-of-all-trades get by on dribs and drabs from various odd jobs? When you become a specialist focussing on a specific target market, rather than trying to appeal to … Continue reading

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10 Awesome Free Tools to Pimp Your Content

Whether you’re writing a blog, putting a Power Point presentation together, or want to take your Facebook page to the next level, there’s some awesome free tools out there to give your content the professional edge. Share: Bookmark on Delicious … Continue reading

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12 Resolutions for Your Business in 2012

Despite those pessimistic kill-joys who say you shouldn’t have to wait until a new year before you set yourself up to fail miserably with another set of New Year’s resolutions, I think the start of a new year is a … Continue reading

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5 Customer Service Tips That Won’t Make You GASP!

If you’re not familiar with the furor caused by Melbourne clothing retailer GASP this week, you must have been on another planet. Not only was customer Keara O’Neill ill-treated by “retail superstar” Chris (who appears to have a history for behaving … Continue reading

Posted in Communication, Customer Service | Tagged , , , , , | 5 Comments

Why Higher Price Tags Are Sometimes Better

Prior to building our new home in 2009, many an hour was spent traipsing through glamorous display homes – oohing & ahhing over lighting fixtures and cupboard handles, imagining the memorable Sunday afternoons we’d spend overlooking the meticulously landscaped garden … Continue reading

Posted in Communication, Copywriting Tips, Customer Service, Marketing | Tagged , , , , , | 8 Comments